Cold Storage FAQs — Troveful ColdVault

Question 1

Where is Troveful ColdVault located?

Accepted Answer

Troveful ColdVault is located at Willingdon Island, Kochi, Kerala — directly adjacent to Cochin International Seaport and at the intersection of NH-66 and NH-544. The facility is within 5–10 km of Ernakulam's major wholesale markets and commercial centres.

Question 2

What temperature ranges does ColdVault offer?

Accepted Answer

ColdVault offers temperature-controlled storage from -25°C to +20°C. Deep freeze chambers operate at -25°C to -18°C for seafood, meat, and frozen foods. Chilled chambers operate at 0°C to +20°C for dairy, pharmaceuticals, fresh produce, and FMCG products. The ante room and dispatch room are maintained at 4°C to 8°C.

Question 3

What is the storage capacity at ColdVault?

Accepted Answer

Troveful ColdVault has a total capacity of 2,000 pallets across 3 independently controlled storage chambers, with approximately 630 pallets per chamber. The facility uses a fully racked pallet-based system for efficient storage and retrieval.

Question 4

What types of products does ColdVault store?

Accepted Answer

ColdVault stores a wide range of temperature-sensitive products including seafood and marine exports, frozen meat, ice cream and dairy products, fresh fruits and vegetables, FMCG and packaged goods, medicines and healthcare products, bakery and ready-to-cook items, and dry and frozen fruits.

Question 5

Is Troveful ColdVault suitable for inter-state distributors?

Accepted Answer

Yes. ColdVault is ideally positioned for businesses sourcing frozen or chilled products from Andhra Pradesh, Tamil Nadu, Karnataka, or Maharashtra and distributing across Kerala. The facility serves as a central Kochi depot — eliminating the need for multiple smaller storage points. From Willingdon Island, distributors can reach Thiruvananthapuram in under 4 hours, Kozhikode in 3.5 hours, and Thrissur in under 2 hours.

Question 6

Does ColdVault offer backup power and 24-hour monitoring?

Accepted Answer

Yes. Troveful ColdVault is equipped with dedicated backup power systems and redundant compressors that prevent any interruption to the cold chain, even during grid failures. The facility operates with 24×7 temperature monitoring and on-site security.

Question 7

Is Troveful ColdVault FSSAI certified?

Accepted Answer

Yes. Troveful ColdVault is FSSAI certified and operates under strict hygiene protocols with regular maintenance and pest-control schedules. The facility complies with food safety standards required for storing food and agricultural products.

Question 8

What contract options are available?

Accepted Answer

ColdVault offers flexible contract options including monthly pallet rental with no long-term commitment, 6 to 12-month contracts with locked-in rates and priority space allocation, and volume-based pricing with discounted rates for clients storing 100 or more pallets.

Question 9

How close is ColdVault to Cochin Port?

Accepted Answer

Troveful ColdVault is located on Willingdon Island, less than 1 km from Cochin International Seaport. Exporters can move frozen cargo from storage chambers to a reefer container in minutes, significantly reducing dwell time and demurrage risk.

Question 10

How do I get started with Troveful ColdVault?

Accepted Answer

Contact ColdVault by phone at +91 85906 66280, via WhatsApp, or through the inquiry form on the website at trovefulcoldvault.com. The team typically responds within 24 hours and offers a facility site visit before any commitment is required.

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